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Contact Us

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Our main telephone number is
1-408-265-2600

Contact district staff directly with a request, question, complaint, or compliment, via Access Valley Water.

E-mail general questions or comments to: info@valleywater.org

Directions to the Santa Clara Valley Water District offices

(NOTE: District offices are closed New Year’s Day, Martin Luther King’s Birthday, President’s Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day)

FAX: 1-408-266-0271

  • If you know the four-digit extension of the person or office you would like to reach, you can dial 1-408-630-XXXX
  • For information on making a Public Records Request, please click here
  • If you see someone dumping anything into a creek or river, please call 1-888-510-5151
  • Other district hotlines here

All correspondence and packages should be sent to the appropriate mailing addresses below:

USPS mailing address:
Santa Clara Valley Water District
5750 Almaden Expressway
San Jose, CA 95118-3686
Express mailing address*:
Santa Clara Valley Water District
Winfield Warehouse
5905 Winfield Blvd.
San Jose, CA 95123-2428
 
Vendor Invoices or Accounts Payable:
Santa Clara Valley Water District
PO Box 20670
San Jose, CA 95160-0670
Accounts Receivable/ Payments:
Santa Clara Valley Water District
PO Box 20130
San Jose, CA 95160-0130
 

* Please note - FEDEX, UPS, DHL , CA Overnight, Golden State Overnight and OnTrac packages should be sent to the express mailing address


Hotlines:

Drought Hotline 1-408-630-2000

Water Conservation information and programs

1-408-630-2554

Pollution Hotline (24 hours)

1-888-510-5151

Recruitment office - during business hours 
(7 a.m. to noon, 1 - 5 p.m.)

1-408-630-2260

Parcel Tax Senior Exemption questions

1-408-630-2810

Contract Administration System (CAS)

1-408-630-2992

Construction Administration Plan Room: 
questions regarding bids, plans and specifications

1-408-630-3088

Well Permits/Inspections

1-408-630-2660

Water Production Statements

1-408-630-2770

Purchasing and procurement questions

1-408-630-2888