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Contact Us

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Our main telephone number is

Contact district staff directly with a request, question, complaint, or compliment, via Access Valley Water.

E-mail general questions or comments to:

Directions to the Santa Clara Valley Water District offices

(NOTE: District offices are closed New Year’s Day, Martin Luther King’s Birthday, President’s Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day)

FAX: 1-408-266-0271

  • If you know the four-digit extension of the person or office you would like to reach, you can dial 1-408-630-XXXX
  • For information on making a Public Records Request, please click here
  • If you see someone dumping anything into a creek or river, please call 1-888-510-5151
  • Other district hotlines here

All correspondence and packages should be sent to the appropriate mailing addresses below:

USPS mailing address:
Santa Clara Valley Water District
5750 Almaden Expressway
San Jose, CA 95118-3686
Express mailing address*:
Santa Clara Valley Water District
Winfield Warehouse
5905 Winfield Blvd.
San Jose, CA 95123-2428
Vendor Invoices or Accounts Payable:
Santa Clara Valley Water District
PO Box 20670
San Jose, CA 95160-0670
Accounts Receivable/ Payments:
Santa Clara Valley Water District
PO Box 20130
San Jose, CA 95160-0130

* Please note - FEDEX, UPS, DHL , CA Overnight, Golden State Overnight and OnTrac packages should be sent to the express mailing address


Drought Hotline 1-408-630-2000

Water Conservation information and programs


Pollution Hotline (24 hours)


Recruitment office - during business hours 
(7 a.m. to noon, 1 - 5 p.m.)


Parcel Tax Senior Exemption questions


Contract Administration System (CAS)


Construction Administration Plan Room: 
questions regarding bids, plans and specifications


Well Permits/Inspections


Water Production Statements


Purchasing and procurement questions